eCommerce Optimisation Specialist

Mons Royale

Mons Royale

Otago, New Zealand
Posted on Wednesday, June 5, 2024

At Mons Royale, we believe action and adventure sports can better people and the planet. However, most of the clothing designed for these sports is not good for the planet; our mission is to shift riders from synthetics to natural fibres and to inspire the rider to a life of action and adventure.

We are a growing brand with a big mission, and this is an exciting position within our marketing team. The eCommerce Optimisation Specialist plays a critical role in supporting the development of our web presence, ensuring websites run smoothly and achieve their commercial goals. This role reports to the eCommerce Manager and is responsible for the day-to-day operations of our eCommerce business including onsite product management, implementing seasonal range launches, and aligning all touchpoints on the digital journey.

While previous experience in ecommerce and UX are an advantage, this role will be highly fulfilling for individuals who demonstrate transferable skills and want to be part of an ambitious team doing rad things on a global scale from Wānaka.

Key Responsibilities

  • Responsible for the day-to-day operation of our five websites:
    • Fixing bugs and general website issues
    • Managing Shopify > warehouse integration
    • Uploading new creative campaign assets
  • Working closely with the inventory planner, monitor three global inventory locations:
    • Merchandising in line with seasonal plans
    • Optimising stock for promotions
    • Virtual merchandising
  • Work across Shopify, NetSuite, and supporting software
  • Analyse product performance metrics: regularly review key performance indicators including rate of sale, broken sizes, product searches, views, cart abandonment rates, and conversion rates to identify pain points and areas for improvement.
  • Support key projects including user testing and A/B testing to develop hypotheses.