background-image

JOBS WITH NZ EXPORTERS

Consulting Engineer

Mobile Mentor

Mobile Mentor

This job is no longer accepting applications

See open jobs at Mobile Mentor.
Other Engineering
United States
Posted on Thursday, February 8, 2024

Consulting Engineer

THE COMPANY

Do you want to join an industry-leading, fast-moving team transforming the

modern workplace? We are on a mission to empower employees to achieve

more with their technology. Millions of companies are embracing hybrid work

arrangements and need help to secure all their devices and support their users,

wherever they work.

Mobile Mentor won Microsoft’s Global Partner of the Year award in 2021 and was

a finalist in 2022 & 2023. We are a global leader in the endpoint ecosystem -

securing all devices, apps, and data for modern workers who use Microsoft 365.

Our engineering team is certified by Microsoft, Apple, Google, VMware, Ivanti

and CyberArk. As a Microsoft Elite partner with multiple gold certifications, we

have an exciting portfolio of services for the modern workforce, and we have a

proven growth strategy that is based on a Go-To-Market partnership with Microsoft.

Mobile Mentor has operations in the USA, Australia, and New Zealand, and we

operate as one global team serving clients remotely across geographies and time

zones. Join our team and accelerate your career growth with this exciting

company!

We are looking for an experienced, USA-based engineer to provide technical

advisory services to key clients specifically around Microsoft Azure, Intune,

Microsoft 365, and the Microsoft Enterprise Mobility + Security suite of products.

THE ROLE

As a Consulting Engineer (aka Tech Lead) at Mobile Mentor, you will play a critical

role in leading the design, implementation, and optimization of workplace

experience and end-point security technologies for our clients. Your expertise will

directly impact the efficiency, security, and performance of end-user devices

across various organisations, heavily leveraging the Microsoft ecosystem.

ROLE DUTIES

1. Client Consultation and Needs Assessment:

  • Collaborate with clients to understand their requirements, business goals, and

technical challenges.

  • Conduct thorough needs assessments to identify pain points and opportunities

for improvement.

2. Solution Design and Architecture:

  • Develop strategies tailored to each client’s unique environment.
  • Design scalable and efficient solutions that align with industry best practices.
  • Consider factors such as security, compliance, scalability, and user experience.

3. Implementation and Deployment:

  • Lead the implementation of solutions, including software

deployment, patch management, and configuration management.

  • Work closely with cross-functional teams to ensure successful

deployment and minimal disruption to end-users.

4. Technical Expertise:

  • Stay up-to-date with industry trends, emerging technologies, and

best practices.

  • Provide guidance on selecting and configuring tools such as Mobile
  • Device Management (MDM), Unified Endpoint Management (UEM),

and end-point security platforms.

5. Troubleshooting and Issue Resolution:

  • Investigate and resolve complex issues.
  • Collaborate with support teams to troubleshoot and address client

concerns promptly.

6. Documentation and Training:

  • Create detailed technical documentation, including architecture

diagrams, deployment guides, and standard operating procedures.

  • Train internal teams and clients on best practices.

7. Continuous Improvement:

  • Monitor the effectiveness of deployed solutions and recommend

enhancements.

  • Participate in post-implementation reviews to identify lessons learned

and areas for improvement.

8. Leadership of other engineering resources

  • This role will be responsible for executing much of the work directly,

but will also work with other talented engineering resources for execution.

  • A focus on delivering quality work while leveraging lower-cost

resources will be key.

QUALIFICATIONS

Education:

Bachelor’s degree in Computer Science, Information

Technology, or a related field preferred, but experience will be key to

success in this role.

Experience:

  • Minimum of 5 years in end-point management, system

administration, end-point security or a similar consulting engineer

role.

  • Desirable technical experience: Microsoft Azure, Microsoft 365, Azure

AD/EntraID, Active Directory, Windows Server, ADCS, NPS, SCCM,

Networking – DNS, DHCP, Identity – authentication, SAML, OIDC,

Kerberos

  • Desirable operational experience: working in an MSP or MSSP to

deliver commercially profitable, high-quality work to clients

  • Beneficial: Familiarity with tools such as VMware Workspace

ONE/Airwatch, Ivanti MobileIron or JAMf.

Certifications

• Highly preferred: Microsoft MD-100, MD-102, MS-100, MS-102, AZ-140,

SC-300

• Beneficial: CompTIA A+, Network+, or Security+, Certified Information

Systems Security Professional (CISSP), ITIL Foundation

SOFT SKILLS

Communication: Excellent verbal and written communication skills to

interact with clients and internal teams.

Problem-Solving: Ability to analyze complex issues and propose effective

solutions.

Customer-Focused: A commitment to delivering exceptional service and

exceeding client expectations.

Time management: Holding yourself to deadlines and clients to

deliverables.

If you’re passionate about Workplace Experience and End-point Security,

enjoy collaborating with clients, and thrive in a dynamic environment, we

encourage you to apply for this exciting role! Join our team and make a

meaningful impact on our clients’ IT infrastructure.

This job is no longer accepting applications

See open jobs at Mobile Mentor.