Retail Specialist

Gallagher Group

Gallagher Group

Posted on Thursday, August 31, 2023

Purposeof Position: A Retail Specialist isresponsible for driving in-store merchandising, training and support. Thisposition must have an unwavering enthusiasm with the ability to communicateeffectively and share product knowledge with Gallagher’s customer base. TheRetail Specialist will be a technical expert in their product portfolio and usetheir expertise to further enhance our customer-centric approach.

Travel: 50% -75%, including some weekends

Key Position Responsibilities

  • Manage weekly call cycles
  • Take ownership for upholding the principles of the Gallagher brand, helping to deliver a world-class customer experience
  • Educate customers on products
  • Set up new store sets and organize products in set
  • Handle warranty
  • Monitor stock levels, on hand supply and out of stocks
  • Point Of Purchase, current catalogs, selling materials
  • Light training for store employees
  • Open Houses/New Store Openings
  • Keeping retailers informed of new products
  • Competitor Analysis
  • Other duties as assigned


  • High School diploma orGED with some college experience preferred
  • Minimum 3 years merchandizingor retail experience
  • Solid experienceapproaching customers to recommend products
  • Drive brand awarenesswith ability to learn and share product based technical expertise


  • Excellent communicationskills and interpersonal skills
  • Exceptional customer service skills
  • Highly organized and confident in operating autonomously
  • Ability to build and develop strong relationships within designated stores
  • Flexible to do additional hours when required
  • Ability to lift 35 pounds